Why is it so important to patronize businesses run by veterans?

Andrew P. Doro
3 min readFeb 2, 2023

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Brevard County is home to a surprising number of firms operated by seasoned entrepreneurs. These are the kinds of companies that put the satisfaction of their customers first. In today’s world, that isn’t always easy to find.

Exercising extraordinary diligence in service to customers is no easy task. Businesses that succeed the most care deeply about their customers and do everything they can to ensure that they always feel valued and appreciated.

Everyone in the company, from the receptionist to the CEO, needs to know how to consistently provide outstanding service to customers. To do this, you need to create and stick to a culture that puts the customer first and a stable set of procedures.

There are numerous facets to providing exceptional service, but two of the most important are empathy and attention to detail. Customers will remember their positive experience far more vividly if you pay attention to these details. It’s a great way to boost morale and motivation, which in turn boosts productivity. If you really want to boost your customer service, your best bet is to put money into training and development. Because of this, your staff will be able to give unmatched levels of service to clients. In other words, it’s the only way to ensure continued patronage.

Organizations that are run by veterans consistently provide superior support to their clientele and surrounding communities. They aid in job creation, benefit local communities, and frequently donate their time to worthy causes.

These corporations play a vital role in the American economy and help make the United States what it is today. There are 2.52 million veteran-owned businesses in the United States, per the Small Business Administration.

Therefore, these businesses are essential to the welfare of our neighborhoods. They aid in the expansion of local employment opportunities and charitable contributions, all while bolstering the local economy.

More and more service members are striking out on their own as entrepreneurs now that the economy is recovering. Former service members can put their skills to use by starting their own businesses, which also helps the economy and creates jobs.

For the purpose of helping veteran-owned small businesses get off the ground, secure financing, and expand, the US Small Business Administration has established a variety of programs and resources. These groups provide numerous assistance programs, such as business mentoring, counseling, and training.

The bUSA database is another excellent tool for veterans interested in launching and managing their own businesses. It explains how to register for and pass exams required by federal, state, and municipal agencies and where to look for funding to cover the costs.

Veterans and service-disabled veterans who own and operate small businesses can also benefit from the preferential procurement practices of many government organizations. These choices may provide these businesses with a substantial edge over rivals.

Thanking those who have served our country by patronizing veteran-owned businesses is a crucial way to show appreciation. It’s in your best interest to give these companies your business whenever possible, whether you need their services or not.

There is a significant impact that veteran-owned small businesses have on the economy. They employ 5.8 million people across the United States and create over $1 trillion in income from over 2.5 million businesses.

As a veteran, you have invaluable skills and knowledge that will make you an excellent business manager. Because of this, JPMorgan Chase has given $3 million to Bunker Labs, a non-profit that provides resources to veterans interested in starting their own businesses.

Becoming a veteran-owned small business (VOSB) is also a great way to advance your firm. This will secure you more lucrative government contracts and introduce you to new clients.

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Andrew P. Doro

Andrew P. Doro is Founder, President and CEO of Millbrook Support Services.